Shipping policy

Soleblock Shipping Policy

Processing Time

All orders are processed within 1–3 business days (Monday–Friday).

Orders placed on weekends or holidays will be processed the next business day.

Please note: During high-demand periods or special drops, processing times may be slightly longer.

Shipping Times & Rates

We offer the following shipping options:

• Standard Shipping (3–7 Business Days) – Calculated at checkout
• Express Shipping (1–3 Business Days) – Calculated at checkout

Shipping times begin after your order has been processed and shipped.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.

Tracking updates may take up to 24 hours to appear.

Address Accuracy

Please make sure your shipping address is correct and complete before submitting your order.

Soleblock is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order is marked as “Delivered” by the carrier, Soleblock is not responsible for lost or stolen packages.

If your package is delayed or missing, please contact the shipping carrier directly. We’ll assist you if possible, but the carrier is responsible for delivery once it leaves our facility.

Order Verification

For your security and fraud prevention, some orders may require additional verification before shipping.

If your order is flagged for review, we may contact you to confirm your identity (e.g., ID verification, payment confirmation).

International Shipping

We currently ship within the United States. International shipping options will be available soon.

Contact Us

For questions about your order or shipping, please email:

📧 soleblockmd@gmail.com

Include your order number in the subject line for faster service.